About Us

REI Outlet24 is an online retail store based in Willowbrook, Illinois, serving customers across the United States. We offer a selection of apparel, footwear, accessories, and everyday fashion items with a focus on clear product information, reliable order handling, and responsive customer support.

Who We Are

Our goal is to make online shopping simple, transparent, and convenient. We carefully present our products with clear descriptions, pricing, available options, and delivery information so customers can make informed purchasing decisions before placing an order.

What We Offer

REI Outlet24 provides fashion and lifestyle products for customers looking for practical, stylish, and accessible items. Product availability may vary, and our catalog may be updated over time based on customer demand, seasonal selection, and stock availability.

Order Handling

Orders are reviewed, prepared, and processed within 1-2 business days after payment confirmation. Our daily order cut-off time is 3:00 PM Eastern Time (New York time). Orders placed after this cut-off time, on Sundays, or on public holidays will be processed on the next available business day.

Shipping Within the United States

We currently ship orders within the United States only. After processing, the estimated delivery time is typically 4-7 business days. The total estimated delivery time, including processing and shipping, is usually 5-9 business days.

Customer Support

Our customer support team is available to assist with order questions, shipping updates, product information, return requests, and general inquiries. We aim to respond clearly and help customers find a suitable solution whenever assistance is needed.

Our Commitment

We are committed to providing a straightforward shopping experience with transparent policies, accurate product information, secure checkout, and reliable communication throughout the order process.

Contact Information

REI Outlet24
6101 S County Line Rd
60527 Willowbrook, Illinois
United States

Email: info@rei-outlet24.com
Phone: +1 740-757-6207

Business hours:
Monday - Saturday, 8:00 AM - 7:30 PM